Accept an invitation
Join an organization or a project from an invitation link, whether or not you already have a Ngenaire account.
Projects live inside organizations, and the usual way to get access is an invitation. The email names the organization or project, the role you will receive and who invited you; its Accept invitation button opens the invitation in Ngenaire.
Where: the link in your invitation email ·
/invite/<token>
Two kinds of invitations
| Invitation | Sent from | Roles on offer | What accepting does |
|---|---|---|---|
| Organization | The organization page, Invite people | Admin, Member, Viewer | Adds you to the organization and opens your workspace home |
| Project | Project settings → Members, Invite by email | Editor, Approver, Viewer | Adds you to that project and opens it |
A project invitation can only be accepted by someone who already belongs to the project's organization. If you are not a member yet, accepting shows You need to be a member of this organization first. Ask an organization owner or admin to invite you to the organization, accept that, then open the project invitation again. See Roles and permissions for what each role can do.
Accept when you already have an account
- Click Accept invitation in the email. If you are not signed in, click I already have an account and sign in; the invitation reopens afterwards.
- Check the card: the organization or project name, the organization it belongs to, the role badge and who invited you.
- Click Accept invitation.
A project invitation takes you straight into the project; an organization invitation takes you to /home, where the organization's projects now appear.
Accept as a new user
If you are not signed in, the invitation screen offers two buttons.
- Click Create account and join. The sign-up form opens titled Join followed by the organization or project name, with your email already filled in.
- Enter your Full name and a Password, or use Sign up with Google.
- Click Create account and join.
Because the invitation went to your inbox, your email counts as confirmed and no separate confirmation email is sent. Already have an account under that address? Click I already have an account instead and sign in.
Rules worth knowing
- One address. An invitation can only be accepted by the email address it was sent to. If you are signed in as someone else, the screen says so; sign out and sign in with the invited address.
- Seven days. Invitations expire after 7 days.
- Newest link wins. If someone re-sends your invitation, earlier links stop working.
- Revocable. The inviter can revoke a pending invitation from the Invitations tab.
Troubleshooting
- This invitation link isn't valid. The link is incomplete or was mistyped. Ask whoever invited you to send a new one.
- This invitation is expired, revoked or accepted. Ask for a new invitation if you still need access. If it was already accepted, simply sign in.
- This invitation was sent to another address. Sign in with that address to accept it.