FAQ
Practical answers to the questions that come up most often. Each links to the page with the full detail.
Getting started
How do I get started? Create an account on the Sign up page, then create your first project. New projects are made from the sidebar's project navigator (+ New project) or the Projects page. Walk through it step by step in Your first project.
What's the difference between an organization and a project? An organization is the top-level account that owns members, billing context, and one or more projects. A project is a single engineering effort's workspace inside that organization — its requirements, risks, schedule, documents, and diagrams all live there. See Organizations & Projects.
How do I invite teammates? An organization Owner invites people by email from the organization's member settings, choosing the role (Owner, Member, or Viewer). Once they're in the organization, add them to specific projects. See Invite members and Accept an invitation.
Billing & credits
How do credits and billing work, and who pays? AI features are metered in credits, and the acting user always pays — your own credit balance is debited regardless of which organization's project you're working in. You top up or subscribe from the Billing page. Full detail, including how to subscribe and buy top-ups, is in Billing & Credits.
How do I change or cancel my plan? From the Billing page you can upgrade, downgrade, or cancel your subscription. Upgrades take effect immediately; downgrades and cancellations take effect at the end of your current billing period. See Billing & Credits.
The AI Assistant
What can the AI Assistant do, and how do I open it? Press Cmd / Ctrl + K to toggle the AI Console. Within your active project, the assistant can answer questions about your data, draft and edit requirements, risks, documents, and diagrams, run analyses, and link artifacts — always respecting your project role (Viewers can't trigger writes). See What the AI Assistant can do. For role-focused help, see Specialist Sub-Agents.
Does the assistant see my project data? Only within your active project. It can't read other organizations' or projects' data.
Requirements & verification
How do I write good requirements? Use EARS patterns — a small set of templates that make requirements unambiguous and testable. Ngenaire's requirements editor supports them, and quality checks flag phrasing that drifts away from them. See Requirements.
Can I import existing requirements? Yes. From the Requirements page you can import (and export) requirements in both ReqIF and CSV formats. See Requirements.
What's the difference between the RVTM and the Coverage matrix? The RVTM (Requirements Verification Traceability Matrix) maps each requirement to how it's verified and traces those links end to end. The Coverage matrix is a status grid: it shows, at a glance, which requirements are unverified, passing, or failing. Use the RVTM to manage traceability and the Coverage matrix to spot gaps. See RVTM and Coverage Matrix.
Diagrams & connections
How do I see how artifacts are connected? Open the Network View for any artifact to see an interactive graph of what it links to — requirements, risks, tests, SOW, ConOps, and diagrams. See Network View.
Schedule & analysis
How do I run a schedule-risk analysis? Give your tasks three-point (PERT) estimates, then open the schedule-risk view to run a Monte Carlo simulation. It produces a distribution of likely finish dates and a criticality index per task. See Schedule Risk.
Reports & exports
How do I export documents and reports? Most artifacts export directly. Documents such as the ConOps and SOW, and generated reports, export to PDF, DOCX, or markdown depending on the artifact. You can control the look of generated reports with Report Templates.
Roles & access
Why can't I see the Edit button? You're probably a Viewer on that project, which is read-only. Ask a project Owner to change your role if you need to edit. See Roles & Permissions.
Other
Where do I find keyboard shortcuts? See Keyboard shortcuts.
Where do I report a bug or request a feature? Log it in the project's Issue Tracker.